Install Zoom: Androids

Support Center > Installation Instructions

Published 06/30/2016 at 12:49am UTC

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Details

Zoom download and installation instructions for Androids.

 

If your host is using our Zoom platform, this must be installed on the device you will use to participate in a session. Zoom only needs to be installed once per device. 

 

You will be automatically prompted to download and install Zoom from the Google Play Store when attempting to join a meeting but we recommend going through the process below and testing the connection/audio/video ahead of time to be sure everything is working before an actual session. If you have any questions, or would like to schedule a test session, please don't hesitate to contact the support team at (888) 540-2829, or email us at [email protected] (please include your timezone and that you want to test Zoom).

 

 

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Answer

1. If you are an account holder, log in--you will automatically be shown your Dashboard. In the lower left-hand corner of the page, use the "Install Zoom" button. (If you're logged in but on a different page, click on the "Videoconference" tab to navigate to your Dashboard.)

Install Zoom button 

 

If you are a guest for an upcoming session, you can download Zoom from the "Waiting Room Page", using the "Install Zoom" button in the lower-left hand corner.

Install Zoom button on the waiting room page 

 

 

2. On the message that appears, use the "Download Zoom" button in the lower right-hand corner.

  • If you see our cookies prompt on top of this message, click "Got it!" to dismiss it.

Download and Install Zoom message

 

Depending on your Android version, it may ask you how you would like to complete the action; select "Play Store". 

Android: complete action using...

 

 

3. Tap on the "Install" button.

Install Zoom button

    

4. It should start installing, like in the below image.

Zoom installing

 

5. Once it finishes (like in the below image), close the Google Play Store and return to Chrome, and click "Enter Meeting" (if you are the account holder) or "Enter Waiting Room" (if you are the participant).

Installation complete

 

 

6. When Zoom launches for your meeting and you are prompted for permissions for the camera and microphone, be sure to click Allow, or else your video and audio will not work.

Arrow pointing toward "Allow" for the question "Allow Zoom to take pictures and record video?"          Arrow pointing at "Allow" for question "Allow Zoom to record audio?"

 

 

Be sure to also tap the message "Call via Device Audio" to start your microphone/speakers: 

Call via Device Audio

 

 

This article was last reviewed by our Support team on January 15, 2020.