1. If you are an account holder, log in--you will automatically be shown your Dashboard. In the lower left-hand corner of the page, use the "Install Zoom" button. (If you're logged in but on a different page, click on the "Videoconference" tab to navigate to your Dashboard.)
If you are a guest for an upcoming session, you can download Zoom from the "Waiting Room Page", using the "Install Zoom" button in the lower-left hand corner.
2. On the message that appears, use the "Download Zoom" button in the lower right-hand corner.
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3. A message will appear asking you to confirm you would like to save this file. Click "Save File."
4. In the upper right-hand corner of your Firefox window, the download icon will turn into a green progress bar, and then turn into blue, downward-facing arrow when the download has been completed. Click on the blue arrow when this happens.
5. You'll see a list of your recent downloads. Click on "ZoomInstaller.exe".
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6. In the security prompt that appears, click "Run."
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7. When prompted for permission to install, click "Yes".
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8. When the installation is complete, you will see this screen.
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9. Go back to Firefox to launch the video app.
- If you are an account holder, click "Enter Meeting" (below left)
- If you are a participant, click "Enter Waiting Room" (below right)
OR 
10. The first time that you launch a session from Firefox, the browser will ask which app you want to use.
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Click on the pre-filled choice "Zoom Meetings", make sure the box next to "Always use..." is checked, and then click "Open Link".
- If you accidentally search for the program and choose the installation file, you will need to use a different browser, or edit Firefox's preferences before Zoom can be launched from it again.
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11. Once your host connects to you, you may be prompted to choose how to enable your audio. Click "Join with Computer Audio" to use your computer's microphone and speakers.
- TIP: Check the box next to "Automatically join audio by computer when joining a meeting" before clicking the green "Join with Computer Audio" button to avoid having to confirm this every time.
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This article was last reviewed by our Support team on May 15, 2024.